Frequently Asked Questions

Partners in Grime FA is solely owned and ran by two girls; Arlissa and Faith. The two of them go to every clean together.

We like to make it simple for our clients. Our prices include both Faith and Arlissa to come clean. We have now been quoting per project. We do the math for you and calculate the hours and tax and present to you the projected total. Our method for quoting is highly accurate, however, upon our arrival we take a walkthrough to make sure what we have at hand can be completed in our quoted time frame or budget. From there, if a change needs to be made we discuss with you options for each party to work towards a solution. 

We’ve included a page on our website where we have itemized everything we do for each room based on clean types (Regular Clean, First Time/ Deep Clean, and Move In/ Out). You can find the page up in the top left corner, tap the 3 lines, and click “Cleaning Packages.”

The majority of all our products are perfectly safe. The only exception is occasionally we will use bleach - you may request us to avoid this product in your home.

Yes! We are registered with the state of Ohio and we are insured.

We have plenty of references. You can also read over our reviews on our website or our Facebook Page - Partner in Grime.

Our main focus is to maintain the cleanliness of your home so we ask that the home is clear of dishes, laundry, and the majority of tidying is completed before we arrive for your scheduled appointment.

If you are home, you may greet us, or leave a door of your choice open for us to enter. If you will not be home, please provide one of the following: a key to enter a specified door, a code to a door or garage, a lockbox number, directions for your apartment call box, or you may manually unlock your door if you have a smart device for your lock system. We are open to other safe forms of entry if one is not listed. 

All that we ask is for you to give us at least 1 day notice, and a projected date you’d like to reschedule to.

During the summer and winter months - please have your thermostat set at a comfortable range 

Pets- we love a good furry helper, however, if your pet is aggressive or is reactive to strangers when scared please have them in a room or area that we do not need to clean to avoid any harm to either party.

infants and children - If your infant or child is napping, please let us know if we may use our vacuum or not until a certain time. Please keep an eye on your children and pets around our supplies and equipment when we are not. Our products should not be digested and must be careful not to put in the eyes. Occasionally our supplies will be in a common area for  

Faith and Arlissa to share at a half way mark to minimize walking time when retrieving shared supplies or equipment.

 
If client works from home - please let us know when or if it is okay for us to use our vacuum or when is a good time to clean your workspace if you are occupying it. We do our best to clean that area last, however, sometimes it’s unavoidable due to time.   

We bring everything we need. You may request for us to use your products if you would prefer that.

Arlissa has 6 years of experience working for multiple cleaning companies as well as co owning Partners in Grime FA.

Faith has 10 years of cleaning experience in all fields including - hotel/ air b&b housekeeping, cleaning in all areas of a hospital (patient rooms, OR, ER, common areas, etc), worked for 1 cleaning company and is co owner of Partners in Grime FA

Yes! We understand it can be difficult to find the perfect match to clean just the way you like and fit to your home’s needs.  Before you come a long term regular client, we can go through a couple of your first cleans as a trial period. You will still be charged at our full price, but you won’t need to feel you’re in a contract. - we do not have a signed contract to be a long term client. All our our cleans are continued with a mutual agreement to continue service at whichever frequency the client prefers.

We do custom cleans! Need help hand scrubbing your floors, or haven’t cleaned behind your fridge or oven in a while? We can help with those! You can give us a budget of hours and write us a list of cleaning tasks to complete within that time frame.